Part-Time/Freelance Lead Manager
Job Description
Lead Manager
CRM management (Sierra)
Data entry
Updating notes and statuses
Updating referral portals and sources
Checking agents’ tasks
Sending email/sms
Help build out drip campaigns (Email/SMS templates to be provided)
Assigning leads to agents
– Analyzing leads are being assigned to the right agents
Help with lead nurturing
Coordinating with agents
Following up with tasks
Keeping agents accountable
Other administrative tasks as needed
Experience and Proficiency:
Good English communication skills (written and verbal)
Should have experience in lead management either from corporate set-up or as a VA **IMPORTANT
Should have graduated from college or a degree if non-experienced and is coachable doing the role **IMPORTANT
Should have CRM management experience **IMPORTANT
