Full-Time - Staff Home Equity Processor (Manila/Hybrid)
Job Description
Apply directly here: https://point.com/hiring?gh_jid=7790259002
Location: Four NEO, 4th Ave, Taguig, Metro Manila, Philippines
Job Type: Full time (Manila/Hybrid)
Job Shift: Night
Who we are
At Point, we make homeownership more valuable and accessible. Join us in creating innovative financial products that help homeowners and aspiring buyers. If you’re seeking a career where your work truly matters, this is it.
Job summary
Point is looking for an experienced US Home Equity Processor to join our Manila team. You’ll collect, review, and verify documents to close Home equity Investments (HEIs), assist homeowners with their queries, and ensure all conditions are met for a smooth closing process. You’ll work closely with title companies, cure title issues, and protect Point’s lien position by managing title reports, payoffs, and documentation before closing.
Hybrid
Employees meeting performance criteria and hybrid work arrangement guidelines can transition to hybrid work after 6 months, pending internal approval.
Job responsibilities
- Review title reports for accuracy, completeness, and eligibility.
- Work with cross-functional teams (account managers, underwriters, and closers) to successfully bring an application to a close.
- Review entity documents, trust documents, and divorce decrees to determine proper curative steps to ensure a clear title.
- Use skillset and knowledge of curative clearance to obtain the documentation required to clear title report and secure Points lien position.
- Review and manage processor pipeline within set SLA.
- Clearly communicate with homeowners, title agencies, docket partners, and outside agencies (cities, counties, government agencies, debt collection agencies, and third-party vendors).
- Support pre-closing activities including obtaining evidence of insurance, updated payoffs, checking fees input by underwriting, reviewing of entire body of documentation for anything missing or inaccurate, verifying ownership and communicating closing steps to every homeowner.
- Meet or exceed daily and monthly goals including CTC volume, call targets, and title grade clearance expectations.
Qualifications and skills
- 2+ years of US Mortgage Processing and/or title curative experience.
- Understanding of various title issues and curative measures on the title, i.e. tax liens, probate.
- Knowledge of common credit underwriting standards, and income and asset evaluation.
- Experience with US mortgage modifications a plus.
- Ability to analyze a title report is a plus.
- Strong written and verbal skills.
- Meticulous attention to detail.
- Fluency in Microsoft Office or Google Sheets. You use formulas to reduce errors and increase efficiency whenever possible.
- Proficiency with computers, and comfortable in a paperless environment.
- Excited about joining a later-stage tech company, interested in real estate, interested in fintech.
Our benefits
- Competitive Pay: Market-leading salary with regular reviews and comprehensive health insurance for you and your dependents.
- Career Advancement: Benefit from structured development programs, promotions, and certifications.
- Work-Life Balance: 18 holidays, and hybrid work options in a supportive environment.
- Global Experience: Collaborate with an international team and learn from global practices.
Apply directly here: https://point.com/hiring?gh_jid=7790259002
