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6 Dec 2017

Customer Support Representatives

Job Description

Responsibilities:

Serves customers by providing product and service information; resolving product and service problems.

Duties:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Qualifications:

– College graduate or at least 2 years in College
– Minimum of 6 months call center or banking experience needed
– Good command of the English language
– Results driven and with good customer service skills
– Willing to work in Ortigas, Pasig City

***

TPV Offshoring and BPO offers above-industry overall compensation package

(1) night differential and night shift allowances

(2) paid leaves

(3) medical and dental coverage for you and qualified dependents

(4) group life insurance coverage

(5) career growth based on your performance

How to Apply

Interested parties may kindly email your comprehensive resume and contact details to careers@tpvoffshoring.com.  Please write the position you are applying for at the subject of your email.

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