Full-Time - Staff Cloud Infrastructure Consultant
Job Description
Cloud Infrastructure Consultant, with a solid background in Microsoft technologies, focusing on Unified Communication product Development and Integration practice. This specific position is for professionals with a deep technical background in Microsoft technologies, focusing on the latest versions of Office 365, Exchange, Lync, Active Directory and supporting technologies. The Consultant reports to the State Manager and has key relationships with customer, internal Practice Leads, and the greater internal community.
Key purpose of the role
- As a Consultant you will participate in customer engagement activities, assisting the sales team through the sales cycle, including customer presentations and advising end-to-end technical solutions from design/delivery/implementation/deployment using the latest technologies helping customers with their on-premises or online deployment model.
- As a Consultant you will assist through multiple stages of a customer engagement cycle and will focus on creating immediate and lasting business value across the service lines, including:
o Initial customer engagement and pre-sales assistance
o Envisioning and Conceptual Solution design
o Detailed solution design and implementation
o Operational hand-over
- As a Consultant you will play an active role within the team by supporting both internal and external communities, along with having a passion for continual development of technical skills and knowledge.
- You will participate in customer engagement activities and assist the sales team through the sales cycle, including giving presentations to customers and contributing to proposals.
- You will define customer problems, prepare strategies and advise on end-to-end technical solutions—from design through to deployment—and work with the latest technologies assisting our customers with their deployments and enhancements of solutions, and complementary technologies.
Key responsibilities
The role will focus on but not be limited to the following:
- Leading discussions with enterprise customers on the use of Cloud technologies and integration into new and existing customer infrastructure
- Accountability for all aspects of technical delivery
- Executing technical customer engagements, producing design and implementation documentation
- Implementing Microsoft technologies to achieve the customer’s objectives
- Continuing to develop technical capabilities and knowledge
- Being actively involved in contributing to our team community
- There is potential for interstate travel
Qualifications and Experience
- University Degree or equivalent combination of education and experience relevant to position
- Microsoft Certifications would be extremely beneficial
- Exposure to other Cloud technologies would also be well regarded and extremely beneficial.
- Experience in consulting environments
Technical Skills Requirements
- Minimum of 8 years of experience delivering projects in complex Enterprise and Government environments
- Minimum of 4 years acting in a Senior Lead Consulting role on significant size and scale Enterprise projects
- Responsible for designing, building and configuring Microsoft based solutions based around Office 365, Exchange, Active Directory or Lync type products
- Knowledge and understanding of foundational directory, security and networking principles required to support these technologies
- Knowledge and experience with the complexities of migration and transformation of Enterprise and Government environments
- Ability to produce exemplary technical and non-technical documentation for customers
- Very strong communication and customer engagement skills as required of client facing consultants
