Full-Time - Staff Receptionist
Job Description
About Pilates Academy International Manila
Pilates Academy International Manila, founded in 2009, is part of Asia’s leading Pilates network with branches in Singapore, Hong Kong, Dubai, and the Philippines. We offer a wide range of Pilates sessions and internationally recognized instructor training programs.
About the Role
Options Pilates Studio is looking for a friendly, organized, and proactive Receptionist to join our growing team in One Ayala, Makati. Whether you come from customer service, hospitality, fitness, or are simply eager to learn, we welcome you to apply.
This role is ideal for Makati-based candidates or nearby residents looking for a full-time position in a supportive, wellness-focused work environment.
Key Responsibilities
- Handle reception area – receiving walk-in customers, assisting clients with checking in
- Consult clients before the initial trial session
- Recommend and explain pricing and packages (not sales, explaining)
- Answer all incoming calls and redirect them, or take messages
- Handle booking, cancellations, and reconfirmation requests from members/visitors
- Collection of payments and outstanding fees
- Liaising with instructors to monitor studio capacity and manage bookings
- Keeping the front desk tidy and presentable with all necessary materials
- Greeting and welcoming guests as they approach the front desk
- Answering questions and addressing complaints
- Other ad-hoc duties assigned by the Operations Manager
What We’re Looking For
- Friendly, approachable, and professional personality
- Excellent communication and interpersonal skills
- Strong multitasking and organizational skills
- Dependable, punctual, and able to work independently
- A team player with initiative and attention to detail
- Enthusiastic about wellness, health, or fitness
- Open to candidates with or without prior experience (experience in customer service, administration, hospitality, or fitness is a plus)
How to Apply
- Salary: PHP 18,000 starting salary; increase to PHP 20,000 after probation (4 months)
- Monthly salary split into two payouts (15th and 30th/31st)
- 13th-month bonus (equivalent to one month’s basic salary)
- On-the-job training
- Free group Pilates classes (subject to availability)
- Discounted private Pilates sessions
- Career development and promotion opportunities
- Positive, health-driven team culture
- Government-issued IDs
- Medical/Health Certificate with Drug Test
- Proof of SSS (Social Security System)
- PhilHealth Registration/ID
- Pag-IBIG Registration/ID
- TIN ID (Tax Identification Number)
- School Credentials (Transcript of Records, Diploma)
Job Type: Full-time
